How Personalized Links Work
Every card sent through CardClan generates a unique URL per recipient:- Tracks opens — each view is attributed to the specific recipient
- Personalizes the experience — the card can display the recipient’s name and custom merge tag data
- Supports custom domains — if you have a white-label domain configured, links use your domain instead of
app.cardclan.io - Includes unsubscribe — every email includes a recipient-specific unsubscribe link
Email Preview Customization
You can customize how the card appears in the delivery email from your workspace settings:Using the Copycard URL in Email Platforms
For bulk campaigns through external email platforms, you can use the Copycard URL approach. This generates a single URL that creates a personalized experience for each opener.Step 1: Get Your Card’s Copycard URL
After designing your card, grab the copycard URL from the card settings. The format is:Step 2: Add Merge Tags for Personalization
CardClan supports merge tags that dynamically insert recipient data. When using an external email platform, append recipient information as query parameters:{{firstName}} and {{email}} with your email platform’s merge tag syntax:
Step 3: Embed in Your Email
Add the personalized link to your email campaign as either: A text link:Using CardClan’s Built-in Email Delivery
For the best experience with full tracking and personalization, use CardClan’s native sending:- Add recipients — upload via CSV with merge tag columns, or add individually
- Configure sender — use the default CardClan sender or connect your own SMTP/Gmail/Office 365 account
- Customize the email — set header text, footer text, button color, and branding from workspace settings
- Send or schedule — send immediately or set a future date/time
- A unique
recipientIdin their link for tracking - Personalized greeting with their name
- Card cover image preview in the email
- A branded unsubscribe link
Engagement Tracking
Every personalized link enables per-recipient analytics:
Access analytics from the card dashboard or via the analytics API endpoints.
Custom Domain Support
If you have a custom domain configured (white-label), all personalized links automatically use your domain:Unsubscribe Handling
Every card email includes a personalized unsubscribe link:- They are marked as unsubscribed for that workspace
- Future emails from that workspace are blocked
- The unsubscribe status is visible in your recipient list
If you have any queries, feel free to reach out in live chat.